🚚 Shipping FAQ's

Welcome to the Lulu Bella Boutique Shipping FAQ’s. We specialise in plus size clothing and Made in Italy clothing, delivering boutique fashion worldwide at affordable prices. Below you’ll find everything you need to know about shipping, delivery times, tracking, and orders. If you need further help, our support team is always here to assist.

1. 📦 Where do you ship from?

We ship from one main location:

UK Warehouse (Lulu Bella Boutique)
Orders are shipped directly from our UK warehouse to both domestic and international customers.

2. ⏱️ How long does shipping take?

Shipping times vary depending on location:

UK: 3–5 business days
Europe: 5–10 business days
International: 10–15 business days

Please note: delivery times are estimates and may vary during peak seasons, customs checks, or local courier delays.

3. 📍 How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number.

  • Use this tracking number on the courier’s website
  • Tracking updates may take a few days to appear for some shipments

If you need help, contact our support team.

4. 📦 Why did I receive multiple packages?

Orders from our UK warehouse (Lulu Bella Boutique) may be split into multiple parcels.

  • Each parcel may have its own tracking number
  • Items may arrive at different times
  • This ensures faster delivery, especially for pre-order or back-order items

5. 🌍 Do you ship internationally?

Yes — we ship worldwide.

We deliver to most countries, however delivery times may vary depending on destination and local courier services.

6. 💰 Are there additional international fees?

International customers may be subject to:

  • Customs duties
  • Import taxes
  • Local handling fees

These are set by your country and are not included at checkout.

7. 🚨 What happens if my order is delayed?

We aim for fast delivery across all Made in Italy clothing and plus size clothing orders, however delays can occasionally occur due to:

  • Customs processing
  • Seasonal demand
  • Courier delays

If your order is delayed beyond the estimated timeframe, please contact us.

8. 📦 Lost or damaged packages

If your parcel is:

Lost in transit: Contact us and we will investigate with the courier and offer a replacement or refund where applicable.

Damaged: Please send photos and order details so we can resolve this quickly.

9. ✏️ Can I change my shipping address?

If your order has not yet been processed, we may be able to update your address.

Once shipped, we cannot change delivery details.

10. ❌ What if I entered the wrong address?

If an incorrect address is entered:

  • Contact us immediately
  • If returned, we can resend (additional shipping fees may apply)

11. 📩 How can I contact you?

Email our support team:

📧 orders@lulubellaboutique.co.uk

Please include your order number for faster assistance.

💖 Final Note

Thank you for shopping with Lulu Bella Boutique, your destination for plus size clothing and Made in Italy clothing designed to flatter, style, and celebrate every curve.